Established in 2003 in Istanbul, Medeam works as a branch office of the Digital Department of KLM Royal Dutch Airlines, dedicated to
Air France KLM Group and Joint Venture partners.
We are a team of young, energetic, enthusiastic, multinational people who strives for customer satisfaction through good account, workload and quality management. We also speak 14 different languages.
Our fields of expertise are: Content Management, Online Campaigns, CRM & Incident Management, Social Media, Customer Experience, BI/Data Development & Analytics, Programming, Web Development, Automation, Graphic Content Design.
We perform content updates for over 200 websites in 20 languages worldwide, for
AIR FRANCE, KLM, AFKL Cargo, Flying Blue, SkyTeam, AFKL trade and Transavia.
We provide e-mail marketing support for commercial, lifecycle and service e-mails to
AIR FRANCE KLM departments and more than 90 country offices around the world in 20 different languages. We are involved in the whole process from creation to sending, starting with html design up to segmentation and reporting.
Our team can create ads for many social platforms, such as Facebook, Twitter and LinkedIn. We are also involved in planning and integration of social campaigns, monitoring the status for those ads to create devoted brand advocates and to drive leads and sales.
Medeam provides digital services for AIR FRANCE KLM departments, establishments and partners: Delta, SkyTeam, Transavia.